Q. Where do we check in?

A. At 3100 Padre Blvd. at the intersection of Kingfish in the Coldwell Banker Real Estate Building.

Q. What time is check-in and check-out?

A. Check-in time is any time after 4:00 PM on your day of arrival and check-out time is any time before 10:30 AM on the day of departure. Our front desk is open 24 hours a day to serve your needs.

Q. If I cancel do I get my advance deposit refunded?

A. Most advance payments are refundable less a $30.00 administrative fee if you cancel your reservations prior to 22 days of your arrival date. Payments on reservations cancelled within 22 days of arrival are not refundable for any reason including but not limited to death or illness. Payments made for monthly rentals and student spring break reservations are not refundable at any time.

Q. Can anyone rent a condo from you?

A. We rent to family groups only. However, some Properties will allow un chaperoned students, assuming prior arrangements have been made.

Q. How many people can stay in a condo?

A. Due to zoning, insurance regulations and the rules imposed by the condominium home owners associations at the condos that we rent, the maximum number of people (adults and children) that we can allow per condo is as follows: Efficiency = 4; 1 bedroom = 4, 2 bedroom = 6, and 3 bedrooms allow a maximum of 8.  Any exception must be noted in writing from Padre Island Rentals Management. Several times we have been put in the unfortunate position of having to request that a guest vacate the condominium without a refund due to exceeding these occupancy limits.

Q. Can I use the condominium for weddings, family reunion etc.?

A. The accommodations your renting and it's facilities are for for the use of registered guest ONLY and can not be used for parties, dinners, family reunions or other gathering that would exceed occupancy limits.

Q. Can I reserve a particular condominium?

A. If in the past you have stayed in a room that you particularly enjoyed, we will be happy to request that room for you again; however, should that Property become unavailable due to circumstances beyond our control, we reserve the right to relocate your reservation to a comparable accommodation. We will, of course, make every effort to notify you of the change in advance.

Q. How are the Properties equipped - what should I bring?

A. All of our condos have fully furnished kitchen, dining and living areas. Dishes, cooking utensils, etc. are provided by the owner of each individual condominium. Bath towels and linens are also provided and there is a free daily towel exchange at our central office. Daily towel delivery can be arranged on arrival at our front desk for $7.00 + tax(13%) per delivery or $45.00 + tax(13%) per week. The condominiums are supplied with start up bathroom tissue and bath soap, once those supplies are depleted you will need to provide your own. You may also wish to bring beach towels, groceries, soaps and paper products.

Q. What do I do if there are problems with my condo?

A. In the unlikely event that an appliance or air conditioner fails, it will be repaired as quickly as possible. Please report any problems at once so that they may be corrected. Refunds are not made due to appliance or a/c failure.

Q. Is there free parking?

A. All of the properties that we represent provide at least one free parking permit, and many will allow up to two; however, the following properties allow only one permit per condo: Bahia Mar (additional permits at $5.00 per vehicle per extra day), Gulfpoint, Suntide III, Aquarius, and Seville.

Q. Can I bring my pet?

A. As much as we personally love animals, due to contractual obligations with the individual condominium owners, we cannot allow pets in any of the Properties that we rent (not even goldfish.)

Q. How do I make a reservation?

A. You can use our on-line reservation service -- or call us at 1-800-926-6926. One of our agents will be happy to find something especially for you. So go ahead... give us a call today!